Thank you! Almost 200 people assisted by sharing thoughts on how Crossroads should allocate about one million dollars in restored state service funds for the 2010-2011 fiscal year.

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State Funds Restored for Behavioral Health Care

We sincerely appreciated you taking the time to let us know what services are important to you. We used that information, in conjunction with the Needs Assessment conducted in March 2009, and the Strategic Plan many of you helped us develop in June 2009, to establish our plans for the restored funds.

Following the guidelines from the state and your input, Crossroads will develop a plan that applies restored funds, within the limits of the funds,to the following:

1. Crisis Services – Goal to intervene at the local level to reduce hospitalizations.
a. ACTT expansion for indigent consumers who meet medical necessity criteria for this service.
b. Expansion of urgent walk-in clinic hours.
c. Hospital Transition services for high-cost high-need consumers.

2. Outpatient Services – Goal to reduce crisis events for high-cost high-need consumers.
a. Clinic-based outpatient periodic services for adults and children providing an option of care when Recovery Education Center services are not clinically appropriate.
b. Integrated Care Models as Best Practice – co-location and reverse co-location of services.
c. Child Services – expansion of outpatient, intensive in-home and multi-systemic therapy in a fee-for-service contract arrangement to ensure the units are claimed and paid in a capitated contract. These services may be provided in any appropriate location.

3. Case Management – Goal to provide Case Management for adults and children who do not have Medicaid for this service to coordinate services and reduce costs.
a. New Case Management service began July 1, 2010, for qualifying mental health and substance abuse consumers and on August 1, 2010 for qualifying consumers with intellectual/developmental disabilities. Case management will be Medicaid reimbursable with a weekly rate. Crossroads will commit funds to both adults and children who do not have Medicaid for this service.

The issue of transportation continues to be a significant concern as evidenced by the recent survey as well as the needs assessment. However, lack of sufficient resources and infrastructure restricts Crossroads’ ability to address this need.

David R. Swann
Area Director/CEO

Download What the Survey Said

Last Updated 09-01-10

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Crossroads Behavioral Healthcare serves the citizens of Iredell, Surry and Yadkin counties who need professional help for mental health, developmental disabilities or substance abuse treatment. We operate a 24-hour call center, seven days a week to respond to your needs. If you or a loved-one is in need of behavioral healthcare services call -

ACCESS toll free at 1-888-235-4673 (1-888-235-HOPE)
TTY 1-800-749-6099
Salud mental, incapacidades del desarrollo y abuso de sustancias

We Believe...

• That our services should be consumer-driven and consumer-focused.
  
• That recovery and habilitation are achievable and desirable for those we serve.
  
• That our consumers should expect excellent care and preventive services at a reasonable cost by caring professionals who build trust and confidence.
  
• That those we serve should have the opportunity to reach their potential for living, learning and contributing to our communities.
  
  

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Local Management Entity (LME)

Emotional difficulties, family conflict, stress, developmental disability or substance abuse will touch each one of us during our lives. Once, many of these problems went undiagnosed, untreated and even ignored or hidden. As with any illness, those suffering want to return to well-being, but do not know which way to turn for help. They find themselves at a crossroad. There are caring professionals close to home who can help. Crossroads Behavioral Healthcare provides professional guidance available 24 hours a day, seven days a week. One toll-free call to 1-888-235-4673 can guide you to the road for help.

The Crossroads team understands that personal and family difficulties are often stressful. Therefore, our goal is to make accessing behavioral health care services a smooth, reassuring experience. We have developed a system that provides easy access for the consumer with a centralized admissions office and a 24-Hour Crisis Intervention System.
 

Telephone
For In-Crisis/Information/Referral 24 hours - 1-888-235-HOPE (4673)
(Salud metnal, incapacidades del desarrollo y abuso de sustancias)

TTY 1-800-749-6099
For Customer Service/Advocacy call - 1-866-841-0408
 

08/06/2010
Iredell Advocacy Academy on Substance Abuse Awareness & Recovery
Calls for Nominations to the 2010-11 Class
Community Leaders Invited to Attend a Leaders’ Breakfast to Learn about the Academy
Statesville, NC – Community Leaders are invited to attend a community leader breakfast starting at 8:30 a.m. on Wednesday, August 18 in Little Joe’s Chapel on the campus of Barium Springs Home for Children. This gathering will focus on an initiative launched last year to help Iredell County address the serious impact that addictive disease is having on the community.

“This meeting is the first step in recruiting members for the 2010-2011 Advocacy Academy. Last year, thirteen citizen volunteers were selected to participate. Those members learned about addictive disease and then developed individual and group projects to help address the devastating impacts of addiction. The success of this first Academy showed such promise, that Crossroads has committed staff resources to continue this community empowerment project in Iredell County,” said David Swann, area director and CEO for Crossroads.

“Iredell County has a silent epidemic eating away its resources; destroying families, damaging businesses, giving raise to criminal acts, hindering children’s success, and taking lives prematurely. This epidemic is growing as our economy continues to struggle. If it were cancer, diabetes, or heart disease, we would be outraged to know that. there are 9,599 adults in Iredell County who have a serious health problem and only about 8% are receiving professional services. The cost-impact of addictive disease is astronomical. More than $12 billion in direct and indirect costs resulting from drug and alcohol addiction were tabulated for North Carolina in 2004, and of course, a price tag cannot be placed on the value of lives damaged and destroyed by this disease. The Advocacy Academy is a proven community empowerment process and Crossroads is honored to support this effort through our staff resources. We need businesses and organizations to step forward to nominate change agents to become members of the Academy and take an active role in helping remove the barriers to effective treatment and support for those with addictive disease,” noted Swann.

Anyone interested in attending the community leader breakfast to learn more about the Academy, or wanting additional information should contact the Catherine Arnold, Director of Information and Communications for Crossroads at carnold@crossroadsbhc.org or call 336-835-1001 ext 1106. Reservations for the community leader breakfast must be made by August 13. Nominations for the Academy due by August 31. To learn more about the Academy and to access an application form, visit the Crossroads web site at www.crossroadsbhc.org and click on SA Academy.

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Last Updated 08-06-10

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